These Terms and Conditions govern the purchase and use of RANU Health products. By making a purchase on ranuhealth.com, you agree to these terms in their entirety.
By accessing and using ranuhealth.com, and by making any purchase, you fully and unconditionally accept these Terms and Conditions, our Privacy Policy and our Returns Policy.
If you do not agree with any of the terms described herein, we ask that you refrain from using this website and making purchases on it.
RANU Health reserves the right to modify these terms at any time. Modifications will take effect upon publication. You are advised to review this page periodically.
RANU Health is a science-based gut optimisation system developed by Dr. Omar M. Amin (Ph.D., with over 30 years of parasitology research). The system consists of three complementary phases:
The first phase of the protocol, designed for initial cleansing of the gastrointestinal tract using carefully selected botanical ingredients.
The second phase, focused on restoring the balance of the gut microbiome and strengthening the gastrointestinal mucosa.
The third phase, aimed at the ongoing maintenance of gut health and the prevention of recurring imbalances.
RANU Health reserves the right to modify prices at any time without prior notice. The price applicable to your order will be the one in effect at the time of confirming the purchase.
When placing an order on ranuhealth.com, you follow these steps:
You select the desired products and add them to your shopping cart.
You provide your delivery address and payment details through Stripe's secure platform.
You receive an order confirmation email with a summary of your order and a tracking number once payment has been processed.
RANU Health reserves the right to refuse or cancel any order for reasons including, but not limited to: suspected fraud, errors in order information, inventory availability, or indications of unauthorised resale. In the event of cancellation, a full refund will be issued to the original payment method.
All payments are processed securely through Stripe, a payment processing platform certified under the PCI DSS standard. RANU Health does not store or have access to your credit or debit card data.
Orders shipped within Mexico have an estimated delivery time of 7 to 10 business days from payment confirmation, subject to inventory availability and courier conditions.
Delivery times are estimates and may vary due to external factors such as public holidays, adverse weather conditions, or courier delays.
Shipping costs are calculated automatically based on the destination and package weight, and are clearly shown in your order summary before confirming the purchase. Shipping costs are non-refundable except in cases of RANU Health error or defective product.
Once your order has been dispatched, you will receive an email with the tracking number so you can follow your shipment in real time through the courier company's website.
If your order is not delivered within the estimated timeframe or arrives with visible damage, contact us at [email protected] within 5 business days of the estimated delivery date. RANU Health will manage the claim with the courier company and, where applicable, send you a replacement or issue a refund.
All purchases are one-time payments
RANU Health does not use recurring subscriptions. Every purchase is a single, one-time payment. The 3-month and 6-month options are prepaid packages that include multiple months of supply at a discounted rate — they are not recurring charges.
A single month's supply of the complete RANU Health 3-phase system. One-time payment — no automatic charges.
Three months of the RANU Health system in a single prepaid purchase. One-time payment at a 22% discount compared to buying monthly.
Six months of the RANU Health system in a single prepaid purchase. One-time payment at a 32.8% discount — the best value option.
When you are ready for more product, simply place a new order on ranuhealth.com. There are no automatic renewals or recurring charges of any kind.
RANU Health products are botanical dietary supplements and do not constitute medicines, diagnoses, or medical treatments. Their consumption does not replace consultation with a healthcare professional.
To the extent permitted by applicable Mexican law, RANU Health shall not be liable for:
RANU Health's maximum liability in respect of any claim shall not exceed the amount paid for the specific order giving rise to the claim.
These Terms and Conditions are governed by and interpreted in accordance with the federal laws of the United Mexican States, including in particular:
For the interpretation and application of these terms, the parties submit to the jurisdiction of the competent courts of Mexico City, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.
For any complaint, grievance, or dispute related to RANU Health products or services, we invite you to follow the process below:
Contact our support team at [email protected] . We will respond within 2 business days with a proposed solution.
If we are unable to resolve the dispute directly, you may contact the Procuraduría Federal del Consumidor (PROFECO) — Mexico's Federal Consumer Protection Agency — at www.gob.mx/profeco or by calling 800-468-8722 (PROFECO) to file a formal complaint.
If the dispute is not resolved through the above steps, the parties submit to the jurisdiction of the competent courts of Mexico City.
RANU Health is committed to handling every complaint or claim in good faith and to seeking fair solutions for both parties in the shortest possible time.
For any enquiry related to these Terms and Conditions, or regarding your order or subscription, you may contact us through the following channels:
Company: RANU Health
Website: ranuhealth.com
Support email: [email protected]
Privacy email: [email protected]
Support hours: Monday to Friday, 9:00 AM to 6:00 PM (Mexico City time). Response time: within 2 business days of your message.
Last updated:
These Terms and Conditions have been prepared in compliance with the Ley Federal de Protección al Consumidor (LFPC), the NMX-COE-001-SCFI-2018, and other applicable Mexican federal legislation governing electronic commerce and the sale of dietary supplements.
Join thousands who have restored their gut health with our science-driven 3-phase botanical system.
Shipping Across Mexico
Fast & reliable nationwide delivery
Ships From Tulum
Direct to your door, nationwide
Science-Based Formula
30+ years of research by Dr. Amin